Customer reviews · verified
A Plus Moving & Storage Reviews
Hundreds of long-distance moves, consistently rated 5.0 on Consumer Affairs and A+ at the BBB. Real reviews from real customers — not scrubbed, not seeded.
Where customers review us
We don’t curate or screen reviews. You can read everything on the third-party platforms below, including any 1-stars.
Consumer Affairs
5.0 stars — the largest moving-industry review hub. We’re one of the few long-distance movers with a 5.0 average across all categories.
Better Business Bureau
A+ rated & accredited. Verified credentials, complaint resolution history, and standard adherence audited by the BBB.
Google & Yelp
Multi-platform reviews from customers across our service area. We respond to every review, positive or negative.
Recent 5-star reviews
“From the initial estimate to the final box being placed, A Plus was completely transparent. The quote was binding, the crew arrived on time both ends, and nothing was damaged. Our NYC to Orlando move was about as stress-free as a 1,000-mile move gets.”
“We moved my mother from her home of 35 years into a 55+ community. A Plus handled the downsizing coordination, the estate sale partner, and the move itself. The crew was patient with her pace and treated her belongings like their own. Highly recommend for senior moves.”
“Got three quotes for our SF to Austin move. A Plus was middle-priced but the only one that gave a true binding quote. Final invoice matched the quote to the dollar. Same crew the whole way, no last-minute changes.”
“Snowbird move — we do this every year. A Plus has been our mover for the last 3 seasons. They lock in fall and spring at the same rates, store our summer stuff up north, and the same crew shows up each time. That consistency is gold.”
“Chicago to Phoenix in the middle of August. They moved at 5 AM to beat the heat, brought air-conditioned trucks for our electronics, and even checked on my dog who was nervous. Couldn’t ask for a better experience.”
“Honest quote, professional crew, careful handling. Our piano made it across the country without a scratch. I’ve moved 6 times in my life and this was the best experience by far.”
Why our reviews stay 5-star
- Binding quotes, not estimates. The number we quote is the number you pay. No “we found extra stuff” markups.
- Same crew the whole move. No subcontractors, no swap-outs in transit. The team that loads is the team that unloads.
- No deposits over the phone. Red flag at most movers; we don’t take cash deposits. Payment on completion.
- Same-day quote turnaround. If you call in the morning, you have a binding quote by end of business.
- We respond to every review. Including the rare 1-stars — honestly and publicly.
Rated 5.0 on Consumer Affairs
The largest moving-industry review hub. Hundreds of verified reviews across long-distance, senior, snowbird, and 55+ community moves.
Common questions about our reviews
How do you keep a 5.0 average?
By doing the basics right every time — binding quotes, same crew, no surprise fees, calls returned same day. We’re not a high-volume cheap operator; we take fewer moves per crew so each one gets full attention.
Do you have any 1-star reviews?
Yes — you can read everything on Consumer Affairs, BBB, and Google. We respond to each one publicly with the resolution.
Can I leave a review after my move?
Yes — please. Consumer Affairs and Google are the two platforms we monitor most closely. Your feedback shapes how we train future crews.
Do you pay for or incentivize reviews?
No — that’s against Consumer Affairs and BBB policy and against ours. Reviews are unsolicited.
More about A Plus Moving
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